Atomic Training Privacy Policy

Effective Date: 24 July 2026

Atomic Training is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and disclose your personal information when you engage with our coaching services, website or other platforms.

By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

Depending on the services you use, we may collect the following information:

Personal Information

  • Full name

  • Date of birth

  • Address

  • Phone number

  • Email address

  • Emergency contact details

Health Information

To provide safe and effective coaching, we may collect sensitive health information including:

  • Medical history

  • Current injuries

  • Previous injuries

  • Medical conditions

  • Medications

  • Exercise history

  • Health screening questionnaires (such as PAR-Q)

  • Physical assessments

  • Progress measurements

Coaching Information

During your coaching journey we may collect:

  • Training history

  • Exercise performance

  • Workout logs

  • Progress photos (where provided)

  • Body measurements

  • Goals

  • Lifestyle information relevant to coaching

  • Communication between you and your coach

Website Information

When visiting our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Website usage information

  • Cookies and analytics data

2. Why We Collect Your Information

We collect personal information to:

  • Deliver personalised coaching services.

  • Develop safe and effective exercise programs.

  • Communicate with you.

  • Process payments.

  • Manage bookings and memberships.

  • Monitor coaching progress.

  • Improve our coaching services.

  • Meet our legal obligations.

We only collect information that is reasonably necessary to provide our services.

3. How We Collect Information

Information may be collected when you:

  • Complete enquiry forms.

  • Sign up for coaching.

  • Complete health questionnaires.

  • Purchase services.

  • Communicate with us.

  • Use our website.

  • Use TrainHeroic or other coaching platforms connected to your coaching.

  • Subscribe to newsletters or marketing communications.

4. How Your Information Is Stored

Atomic Training takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored:

  • Securely within our coaching systems.

  • Within TrainHeroic.

  • Within payment processing platforms.

  • Within secure cloud storage services used for business operations.

While we take reasonable precautions, no electronic storage system can be guaranteed to be completely secure.

5. Third-Party Service Providers

To deliver our services, we may use trusted third-party providers including:

  • TrainHeroic (training programs and coaching)

  • Stripe (payment processing)

  • Squarespace (website hosting and enquiries)

  • Email and communication platforms

  • Cloud storage providers

These providers may collect or process personal information in accordance with their own privacy policies.

Atomic Training only works with providers that are appropriate for operating our business.

6. Disclosure of Personal Information

Your personal information will not be sold or rented.

We may disclose information:

  • With your consent.

  • Where required by law.

  • To payment providers for processing transactions.

  • To trusted service providers assisting with our coaching services.

  • Where necessary to protect the health or safety of you or another person.

7. Health Information

Health information is considered sensitive information.

We only collect health information that is relevant to providing safe and effective coaching.

Your health information is treated confidentially and is only accessed where necessary to provide coaching services.

8. Marketing Communications

From time to time, Atomic Training may send information relating to:

  • Coaching updates

  • News

  • Promotions

  • Events

  • Educational content

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions or contacting us directly.

Operational communications relating to your coaching or membership will continue where necessary.

9. Cookies

Our website may use cookies and similar technologies to improve user experience and understand website performance.

Cookies help us:

  • Understand website traffic.

  • Improve website functionality.

  • Enhance your browsing experience.

Most web browsers allow you to manage or disable cookies through your browser settings.

10. Accessing or Correcting Your Information

You may request access to the personal information we hold about you.

If any information is inaccurate or out of date, you may request that it be corrected.

Requests should be made using the contact details provided below.

11. Retention of Information

Atomic Training will retain personal information only for as long as reasonably necessary to:

  • Deliver coaching services.

  • Meet legal obligations.

  • Resolve disputes.

  • Maintain appropriate business records.

When information is no longer required, reasonable steps will be taken to securely destroy or de-identify it.

12. Children's Privacy

Where coaching services are provided to clients under 18 years of age, parental or guardian consent may be required before collecting personal information.

13. Changes to this Privacy Policy

Atomic Training may update this Privacy Policy from time to time.

The most current version will always be available through our website or upon request.

Continued use of our services following any updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact:

Atomic Training

Email: train@atomictraining.com.au

Website: atomictraining.com.au

Commitment to Privacy

At Atomic Training, trust is built through professionalism, transparency and respect.

We are committed to protecting your personal information so you can focus on what matters most—becoming a stronger version of yourself through purposeful coaching and continuous improvement.